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Clienteling & CRM: Key Factors for Quality Customer Service

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Consumers have increasingly high expectations of what their experience with your brand should be like. Whilst previously the…

The Beauty of Omnichannel Retailing

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Omnichannel retailing is the practice of providing a fully-featured, unified retail experience across multiple channels. Traditionally, those channels…

Developments in Retail – the Six New Trends

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The Martine Leherpeur trend bureau has analysed developments in retail following the “digital tsunami”. They’ve identified six key…

Retail Technology Leader goes Global

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Press Release - Sydney, March 2016 - A leading Australian retail technology provider, has announced global expansion and rebranding. ComActivity…

Bringing personal service back

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Do you remember the days when you could go into your local store and the store assistant would…

Stop and Smell the Roses….

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We all know how powerful the sense of smell is. You just have to open an old school…

RIS Software Leaderboard ’15 Success

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In the 2015 RIS Software LeaderBoard report, Cegid ranks in 20 Top 5 categories, including #4 on the…

Consumer Myths: Millenials vs Boomers

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Don't believe everything that you hear about millenial consumers - especially that they don't buy stuff. Fortune magazine…

Fuelling Omnichannel Growth at Quiz Clothing

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A house is only as strong as its foundations – in retail, this means building a rock solid…