Omnichannel Retailing
With retailers selling and engaging with customers across multiple digital and physical channels, from your website, to online marketplaces and eCommerce platforms, to stores, pop-ups and franchises, the need to deliver a consistent, quality experience and purchasing journey at all touchpoints is paramount.
What Unified commerce gives you
A true unified commerce solution will deliver you:
- Project a single brand identity to your customer at any touchpoint – from your website to marketplaces to social media to your stores
- Offer a wide range of omnichannel delivery and return options
- Deliver personalised experiences with rich online product content on any channel
- Empower your in-store sales staff with endless aisle capabilities
- Optimise inventory management from design to delivery
- Scale the business easily – quickly add channels and expand geographically with new stores and regions
- Where ever your retail ecosystem needs attention – customer experience, inventory and order management, business expansion, eCommerce – react and adapt quickly