Nothing will ever be quite like it was, including new social distancing measures, limits on the number of people allowed in stores, along with restrictions on the handling and trying on of certain products.
As stores open, providing personalised service will still be what sets apart those that will succeed – even with less human contact. Retailers need to rethink the shoppers in-store experience and remove friction points such as queuing – make the experience new and stress-free.
Digitize your stores and equip them with mobile sales tools – It’s now even more important to focus on mobile tools in-store to improve the shopping experience and drive more sales.
Provide customers with valuable information quickly and efficiently
Present products on a screen to limit the risk of contagion from handling articles unnecessarily
Handle orders efficiently
Sell and process sales with contactless payments
Speed up the consumers purchasing experience with “Queue Busting”
Hand over parcels ordered on the web (takeaway)
Achieving instore mobility – with minimum pain
We believe it’s possible for retailers to adopt in-store mobility strategies in a smart way that will be quick to implement and give a rapid ROI. If you would like to understand more about how you might approach this in a cost-effective way, then contact us – we can help.
For more information about accelerating your recover, see: