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Transforming the store into an omnichannel hub

Covid-19 has had a profound impact on how retailers deliver goods to customers, what customers buy, and how.…

With the continuing changes in people's day-to-day lives, the world has moved rapidly to a more digital socialisation…

Being able to recover faster from the impact of recent times will rely on optimal decision-making and agility.…

As consumers return to stores, providing personalised service will still be what sets apart those that will succeed.…

The past year has had big impacts in the retail world, and it has meant that many retailers…

Retail businesses are often challenged by the need to reserve or segment inventory across competing channels in an…

After Covid-19, business will undeniably change. It is expected that thousands of stores globally will never reopen due…

By now, most retailers understand the importance of personalisation. Customers are comfortable with brands knowing more about them…

Have you ever noticed customers peering over the desk to see what is happening on your POS terminal?…

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