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Online shopping

Meeting commitments to high-priority customers in times of fluctuating supply and demand

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Retail businesses are often challenged by the need to reserve or segment inventory across competing channels in an…

What is the future of the omnichannel retail model?

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After Covid-19, business will undeniably change. It is expected that thousands of stores globally will never reopen due…

Is a 360 Degree Customer View on your Radar?

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By now, most retailers understand the importance of personalisation. Customers are comfortable with brands knowing more about them…

Keep customers engaged while they purchase instore

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Have you ever noticed customers peering over the desk to see what is happening on your POS terminal?…

Add a virtual shelf in your store

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Do you ever see instore  customers abandon their purchase because the queue is too long? According to the…

Big data, the cornerstone of personalised customer relations

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Big is beautiful! If Big Data shows considerable promise for any business, it’s a goldmine for retailers. With the…

Exclusive is the new inclusive, and other take-aways from NRF 2019

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We were at this years NRF  which is the largest retail conference and expo in the world, taking…

Personalising your loyalty programs

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Meeting customer expectations is getting tougher every day. Regardless of their spending habits with you, customers want to feel…

The millenial impact on bricks and mortar

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Changing shopping habits are shifting dramatically and forcing a rethink on retail store design, location and format. Millennials…