With such rapidly transformed purchasing behaviour, one of the greatest challenges to retailers during this time has been managing and tracking stock.
The lockdown has exacerbated retail challenges, and it’s now more important than ever before to have omnichannel strategies and tools in place that will help you manage stock across multiple channels.
There are a few aspects to inventory control in an omnichannel environment:
Unify – Create an integrated IT environment based on unified commerce capabilities. This will keep inventory status updated and shared across all your channels.
Identify – You need to be able to see where your stock is in real time, so you can connect customers to the items they want and save the sale by giving customers what they want and the way they want to receive the item.
Replenish – maintain accurate inventory quantities and automate restocking and transfer tasks – even more important at a time where customers are buying differently, and stores are being repurposed as logistics hubs.
Mobilize – capture stock movements – such as physical inventory, cycle counting, stocking, deliveries. Know the location of all your items with certainty and track, transfer and enable smoother click-and-collect for your customers.
How can you gain visibility into your inventory – as quickly as possible?
Rethinking your store’s back-office logistics is challenging especially at the moment, but we believe we can help you understand what you need to do, and give you cost-effective and pragmatic ways to quickly set up inventory tracking. Get in touch with us to understand more about what the options are for you.
For more information on ways to accelerate the recovery, see:
Accelerate the recovery #1 – Omnichannel
Accelerate the recovery #2 – Store Mobility
Accelerate the recovery #4 – Retail Intelligence
