Sitoo Point of Sale System
The cloud-native Sitoo Platform with its mobile-first Retail POS makes omnichannel a given and turns Unified Commerce into reality. With real-time data across all sales channels, retailers can sell and fulfill everything anywhere and handle returns everywhere.
Sitoo Retail POS and Unified Commerce Platform
Sitoo POS and Unified Commerce system is a game-changing native-cloud solution that is rapidly implemented, easy-to-use and integrates seamlessly to your entire retail ecosystem. It’s full of POS functionality and gives your store staff what they need to deliver an exceptional customer experience.
Mobile-first and easy-to-use
The Sitoo solution is mobile-first and responsive so whether it’s on mobile devices or on devices fixed to the counter, it’s the same solution. It’s easy-to-learn and easy-to-train, so your in-store staff need very little training to easily manage sales, enquiries, returns and deliveries from all your sales channels.
Unified commerce
With all of your sales channels sharing product, inventory, order and customer data in real time, there is a single truth and full transparency – so you can give your customers a fully unified experience.
Built-in evolution, easy to integrate
Sitoo is built with state-of-the-art cloud-native technology and is designed for seamless integration to all of your other retail technology and systems. As a cloud service, it stays continuously up-to-date with new functionality, and gives you dynamic scalability.
Unified Commerce made simple
Assisted Selling
Empower store associates with real-time product, inventory, customer and order information. Help them provide a better service, turn returns into exchanges, use the power of upselling algorithms and give them the ability to sell or reserve products from any store or distribution center.
Omnichannel fulfillment
With real-time Endless Aisle and unified stock capabilities, we help you amplify in-store, cross store and cross channel fulfillment possibilities. Easily integrate to eCom and Marketplaces to visualize in-store stocks online, activate click and collect and handle online returns in store. Use store inventory to support online order fulfillment or, if needed, turn your stores into mini fulfillment centers or dark stores.
Real-time Inventory management
With a single real-time view of all in-store, online and ‘elsewhere’ inventory and built-in inventory management tools, we make it easier for retailers to improve accuracy, maximize inventory availability and minimize excess inventory. Unified stock allows you to optimize stock flows and deliver on all omnichannel scenarios to provide your customers with a unified shopping experience.
Multiple warehouse management
Sitoo allows for multiple warehouse entities per store, generally defined as sellable, non-sellable and reclaim. Decide if a specific sellable warehouse should be available, or just visible, through other stores or online sales channels. To simplify cross-store sales you can also designate “nearby stores”. The Retail Platform enables a unified view for retail management, store associates and customers across all channels.
Enhanced product information in real time
Real-time synchronization ensures you have the same information everywhere and that changes made are instant in all channels. Through seamless integration, enhanced master product data can be provided through a third party system. Product information, images, VAT and Sales Tax groups and more can also be managed through the Retail Platform.
Unified Customer and order data
The platform allows you to track order status across channels and communicate seamlessly with other retail systems. With a 360° view of your customer’s order history and their interaction with your brand, you can always connect with your customers in a relevant way. Deliver great service, boost up sales and turn cross-channel returns into exchanges, always making sure the customer gets what they want.
Price and promotion management
The Retail Platform provides a promotion engine supporting a wide variety of campaign types like cart, product, bundle, mix & match and influencer codes. Campaigns can be connected to a specific pricelist and be defined as central or local. With an integrated loyalty program, discounts and promotions can be linked to certain member groups or even be personalized. The possibilities are immense.
Insights & Reports
Make business decisions based on data. Pull real-time data via Sitoo REST API and/or configure localized reports in the Backoffice. To help boost teamwork and individual performance, you can also set up customized dashboards for your sales associates. You’ll also save time and prevent mistakes with automated Z-reports and coding.
GOC Retail
Partnership and focus
GOC Retail knows that you need to focus on your core purpose and we understand the business behind retail technology. We help our clients know what technology is fit for the right purpose. Our clients say they love the relationships we build with them, and the way we enable them to focus on their core business.
Supporting your digital transformation
Retailers are all on a journey towards digital transformation – thinking about how well your digital and physical channels merge, and integrate with your supply side. We are experts in this, and can help you identify where to focus and what will bring you the most value.
The integration experts
A successful unified commerce solution relies on seamless integration across all your retail technology. Sitoo’s open architecture is designed for this, and GOC Retail has pre-built connectors and integration solutions that make integration a breeze – whether it’s to your ERP, your sales channels, your payment providers and more.