Your online storefronts are a vital part of your brand identity and an important sales channel. Your eCommerce site needs to seamlessly connect to the rest of your retail technology ecosystem – ensuring that you can provide truly unified commerce where you have full visibility and control of all of your inventory and deliver quality customer experience.
When purchasing from your online stores, your customers demand options. They want to choose from pick-up or delivery alternatives based on stock availability, delivery cost and times. They want easy returns. As a retailer, you also want to track and consolidate their behaviour and history across all your sales channels – not just your website, so you can offer personalised experiences that result in more sales.
Apart from being an sales channel, your eCommerce site is a key brand-positioning platform. It is the centre of your digital identity and as such it needs deliver personalised experience to customers that offers pricing, inventory and delivery information and options that is consistent and integrated with your stores, your fulfilment operations, and your other digital channels.
We recognise that your eCommerce solution is vital part of your brand identity and an important channel. GOC Retail are very experienced in integrating any eCommerce platform within retail ecosystems and ensuring that your products can flow as required through this or any of your digital channels, and that your customers experience a consistent quality purchasing journey. We work with any major eCommerce providers, for example:
The integration experts
A successful eCommerce solution relies on seamless integration across all your retail technology. GOC Retail have experience pre-built connectors to all the leading eCommerce platforms and integration solutions that make integration a breeze.
Partnership and focus
GOC Retail knows that you need to focus on your core purpose and we understand the business behind retail technology. We help our clients know what technology is fit for the right purpose. Our clients say they love the relationships we build with them, and the way we enable them to focus on their core business.
Supporting your digital transformation
Retailers are all on a journey towards digital transformation, and you need to know that all parts of your retail ecosystem works seamlessly together and give your customer that single, quality brand experience, no matter what their touchpoint. GOC Retail understands how the pieces connect together and will work with you to find the right fit for your business. We are experts in this, and can help you identify where to focus and what will bring you the most value.
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