Retailers and customers embraced digital channels in recent times, but with consumers returning to stores they are relishing that irreplaceable physical experience, whilst still wanting all the benefits of online shopping – convenience, speed and visibility into stock. They expect the best of both worlds, and Mobile POS is the key.
Mobile POS is a key component of delivering customers an in-store experience that feels just as easy and personalized as online shopping. Customers expect that your sales assistants will greet them with mobile devices that are fully connected to your retail systems, and that these offer even more than what is on their own device. Quality Mobile POS solutions will give you that edge – providing a unique, tailored experience that will keep your shoppers coming back to to your physical stores.
In the same way that websites can detect and act when a consumer is about to leave the site, Mobile Pos gives you the ability to “save the sale” by enabling enhanced service: Speed up and improve the service by easily offering that dress in another size or colour, and if its not in store would they like it delivered direct to their home?
Mobile Pos gives an endless aisle of company-wide inventory to your sales staff, including customer history, so its simple to up-sell and cross-sell suggestions that are in line with previous purchases.
Mobile POS is a powerful part of your omnichannel approach. Because it supports that seamless experience across your digital and physical channels your customers will buy more, both in store and online. This in turn boosts your bottom line, with fewer mark downs, faster inventory turns and reduced number of sales lost to competition.
Your sales staff will love it – it empowers them to do their jobs with excellence. With full POS capabilities at their fingertips, they will work more fluidly – no more calls to check on warehouse inventory, or running back of store to check stock.
Coupled with a secure cloud-based retail management system, Mobile POS will give you an agile way to scale and modernise your store operations, without placing heavy burden on your IT teams. You can be flexible – meet the consumer wherever you want – like pop-up stores or new locations
With Mobile POS you will further personalize your shopper’s experience, improve your customer service, and enhance your store operations.
To learn more about Mobile Pos and how it can work for your stores – get in touch with us today.
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